Simple privacy. Clear checkout.
EternaSleep does not directly collect or store payment information. Checkout is handled through Stripe, and support communication happens through email.
Privacy built around simplicity.
We keep the site minimal. We do not run customer accounts, store card numbers, or operate a custom tracking system on this website.
Information we collect
EternaSleep does not directly collect personal information through account creation or custom forms on this website. We do not store your payment card information.
If you email us, we will receive the information you choose to send, such as your name, email address, order details, review submission, return question, or support request.
Payments through Stripe
Payments are handled by Stripe. When you click the Buy Now button, you may be taken to a Stripe checkout page where Stripe collects and processes payment information securely.
EternaSleep does not see or store your full card number. Stripe may collect payment, billing, fraud-prevention, and transaction information according to Stripe’s own privacy and security practices.
Email communication
If you contact us at [email protected], we may use your email and message contents to respond to your question, process a return review, review feedback, or help with an order-related issue.
Reviews
If you send a review, you give us permission to display that review on the EternaSleep website or related product pages. We may show your name, initials, rating, and review text if you provide them.
If you want a review removed, contact us and we will review the request.
Cookies and tracking
EternaSleep does not intentionally use custom tracking cookies on this website. However, third-party services such as Stripe, hosting providers, browsers, or embedded resources may process technical information needed to operate their services.
Website hosting and technical data
Our website host may automatically process basic technical information such as IP address, browser type, device type, pages visited, timestamps, and error logs. This type of information is commonly used to keep websites secure, functional, and reliable.
How we use information
- To respond to support questions.
- To review damaged-item return requests.
- To communicate about orders or checkout questions.
- To publish submitted reviews if you choose to send one.
- To maintain the security and function of the website.
Contact
For privacy questions, contact us at [email protected].